Edinburgh Castle

Privacy Policy

How we collect, use, and protect your information

Disclaimer: This website (edinburghcastle.org) is an unofficial fan website and is not affiliated with, endorsed by, or connected to Historic Environment Scotland or the official Edinburgh Castle. For official information please visit edinburghcastle.scot.

Last updated: April 2026

1. Information We Collect

We collect information you voluntarily provide when you:

  • Submit a contact form (name, email address, message)
  • Subscribe to our newsletter (email address)

We also automatically collect certain technical information through standard web server logs and analytics tools, including:

  • IP address (anonymised where possible)
  • Browser type and version
  • Pages visited and time spent
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and messages
  • Send newsletter updates if you have subscribed
  • Analyse website usage to improve content and user experience
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

This website uses cookies to improve your experience:

  • Essential cookies: Required for the website to function correctly
  • Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics)
  • Preference cookies: Remember your consent choices (e.g., cookie banner)

You can manage cookie preferences through your browser settings or by using the cookie consent banner shown on your first visit.

4. Third-Party Services

We use the following third-party services that may collect data:

  • Google Analytics: Website traffic analysis — Google Privacy Policy
  • Google Maps: Interactive maps — Google Privacy Policy
  • OpenStreetMap / Leaflet: Castle map feature
  • Affiliate booking partners: Third-party booking widgets may set their own cookies

5. Data Retention

We retain personal data only as long as necessary:

  • Contact form submissions: retained for up to 12 months
  • Newsletter subscriptions: until you unsubscribe
  • Analytics data: as per the respective platform's retention policy

6. Your Rights

Under applicable data protection law (including UK GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details in the Contact section below.

7. Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page will reflect the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: [email protected]
Contact form: Contact Us

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